Important files suddenly disappeared
Describe when it happens and what you have already tried. Those details help narrow down the next step.
Home / DATA RECOVERY & TRANSFER
DATA RECOVERY & TRANSFER
Help recovering files from a failing device
Missing photos, documents or business files can turn a computer problem into an emergency. Fix It Right evaluates accessible drives, helps transfer recoverable data and explains when a damaged device needs a specialized recovery laboratory. The first priority is avoiding unnecessary writes to a failing drive.
What this service includes
The exact work depends on the problem and what you approve after the initial assessment.
- Initial storage-device assessment
- Logical recovery from accessible drives
- File transfer to customer-provided storage
- New-drive setup and data migration
- Health check before continued use
- Clear referral when clean-room recovery is needed
Clear pricing before work
Request a quoteData recovery and transfer starts at $149. Final pricing depends on the device condition, storage size and recovery complexity.
Prices can vary with job complexity and parts. Applicable sales tax and the $25 travel fee outside the 20-mile service area may apply.
Signs that it is time to get help
The computer asks to format a drive
Describe when it happens and what you have already tried. Those details help narrow down the next step.
A drive is visible but files will not open
Describe when it happens and what you have already tried. Those details help narrow down the next step.
The device clicks, disconnects or becomes extremely slow
Describe when it happens and what you have already tried. Those details help narrow down the next step.
You need files moved to a replacement computer
Describe when it happens and what you have already tried. Those details help narrow down the next step.
An old computer no longer starts
Describe when it happens and what you have already tried. Those details help narrow down the next step.
How the service works
Stop using the device
Continued use can overwrite deleted files or make a failing drive worse. Disconnect it when important data is at risk.
Assess the storage
Ruben checks whether the device can be read safely and explains the realistic recovery path before proceeding.
Recover or refer
Recoverable files are copied to safe storage. Physical damage or severe failure is referred rather than subjected to repeated risky attempts.
Mobile service for southwest Houston communities
Fix It Right serves homes and small businesses within a 20-mile service area, including Alief, Mission Bend, Sugar Land, Stafford and Missouri City. Ruben comes to the customer for eligible onsite work. A $25 travel fee applies outside the service area.
Frequently asked questions
Can every file be recovered?
No. Recovery depends on the type of failure, how much the device was used afterward and whether the storage has physical damage.
Should I keep restarting the computer?
No. If the drive clicks, disappears or contains irreplaceable files, stop using it until it can be assessed.
Do you provide a replacement drive?
A replacement can be quoted when needed. Parts and storage media are priced separately from recovery labor.
Related services
Ready to get it fixed?
Send the problem through the Book a Fix form. Ruben responds during business hours, and requests after hours or on Sundays are answered the next business day.
Book a Fix